Why We Excel at Pre-Sales and Post-Sales Support
Family-owned businesses are often the best choice because they are built on strong values, long-term commitment, and a deep sense of responsibility. That’s Protec Baths. We’re a small team that puts large consideration into how we treat our clients, extending our reach to the well-being of your patients.
Our hands-on approach ensures attention to detail, personalised service, and a genuine passion for what we do. And it all starts before you’ve even made contact with us. A quick glance at our website or social media pages will give you insight into who we are and what we offer. We ensure transparency at every turn because we value the end product and the difference it makes in providing safe, dignified patient care.
As a company that provides assisted bathing solutions to the care industry, with over 30 years of experience in the sector, we quickly deciphered what our clients need. From the point of contact to after-sales support, we are here to make your relationship with us as stress-free and pleasurable as possible.
It starts with a call, a WhatsApp text, or an email. Thereafter, our friendly team is there to deliver with a smile.
‘Would you like to ‘Try before you Buy’? Offering Product Demonstrations.
How our demos work:
Our FREE demos are delivered to you via a purpose-built trailer that showcases our range, fitted to mimic a bathroom setting. To book your demo, simply:
- Give us a call to arrange a date and time (01726 438694 or email sales@protecbaths.com)
- Invite your management team and care staff to the meeting
- Due to the size of the trailer, please let us know if there are any access constraints
We’ll arrive as promised and showcase our baths in action. You’ll be able to experience first-hand how our baths work and learn about your options. This is also a good opportunity for you to communicate your needs to us to ensure we provide the best and most suitable solutions for your care home.
Find out more about our demos here.
Prefer to handle everything online?
We’ve made quoting easy by creating our own Build-a-Bath configurator. Simply select your bath/s, provide us with measurements and handling options, and choose the customisations you’d like to add. We’ll be in touch to confirm your order and discuss any questions you may have.
What’s next?
Once you’ve decided on an assisted bath and your preferred customisations, we’ll send you a quote. We’re also happy to draw-up installation plans for your bathroom and collaborate with any other contractors. If you prefer to install the bath yourself, no problem. You’re welcome to make use of our easy-installation guides to make the process effortless. We’re also just a call away if you hit a stumbling block.
If you choose Protec Baths to do the installation, we’ll set up a convenient time and arrive promptly.
What about post-sales?
Protec Baths is here to build a relationship with you. Once your bath is installed, keep our contact details handy if any questions arise. Whether you’d like to know more about one of the bath’s features or would like to add to the bath (see our Detachable Seats and Transporters), we’re here to help!
We also invite you to chat with us about a maintenance plan. Regular bath maintenance is essential for ensuring safety, hygiene, and longevity. Over time, wear and tear can lead to leaks, buildup of grime, or malfunctions that affect usability. Proper servicing helps prevent costly repairs, keeps the bath clean and functional, and ensures a comfortable experience.
For assisted or specialist baths, maintenance is even more critical to guarantee accessibility and reliability. By staying on top of upkeep, you can extend the lifespan of your bath and enjoy a hassle-free, relaxing experience for years to come.
Get in touch with our team now to discuss your requirements.
T: 01726 438694
