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Harwood House

Case Study: Enhancing Resident Experience with Assisted Bath Installation

Project Overview

We received an enquiry from a care establishment looking to install a new assisted bath in a newly designed bathroom for their residents. Their goal was to provide a 5-star experience, complete with a sensory pack to enhance the bathing experience.

Harwood House Protec Baths

Initial Consultation and Demonstration

The care home requested a demonstration to ensure the bath met their high standards. Our team visited the site and conducted a thorough demonstration, discussing the specifications with the owners, maintenance team, and builders. This collaborative approach ensured that everyone involved was satisfied with the chosen solution.

Support and Installation

Although the care home decided to handle the installation themselves, we provided extensive support to facilitate the process. This included:

  • Layout Drawings: Detailed drawings to guide the installation.
  • Pre-Installation Guides: Comprehensive guides to prepare the site.
  • Ongoing Support: Continuous support to address any questions or concerns during the installation.

Successful Installation and Servicing

The bath was successfully installed, and to ensure its longevity and optimal performance, the care home opted for a servicing package with us. This package includes regular maintenance checks and prompt servicing to keep the bath in excellent condition.

Outcome

The residents and owners are delighted with the new assisted bath, which has significantly enhanced the bathing experience. The sensory pack has been particularly well-received, providing a relaxing and enjoyable environment for the residents.

Conclusion

This project highlights our commitment to supporting care establishments in providing top-quality facilities for their residents. By offering comprehensive support and high-quality products, we help create environments prioritising comfort, safety, and satisfaction.

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